Four pathways.
One standard of excellence.
Whichever vertical you choose, you train to the same uncompromising standard — the standard set by the world's best employers. Every program runs in both Day and Evening tracks for students and working professionals.
Basic Cabin Crew Diploma
Prepare for a career in the skies with the world's leading airlines. Structured as 3 daily sessions of 3 hours each, 25 students per session, with morning, afternoon, and evening cohorts running simultaneously. Delivered in our purpose-built Dhaka campus with a full aircraft cabin mock-up.
Skyline is integrating applied AI tools throughout its training methods. Look for AI-supported practice sessions woven into the modules below.
- 1
History and structure of commercial aviation, the roles of IATA and ICAO, an overview of Bangladesh's aviation sector including CAAB, Biman and private carriers, legal responsibilities and chain of command for cabin crew, and crew resource management basics.
- 2
Pre-flight safety checks and aircraft familiarization on our full cabin mock-up; life vests, oxygen masks, fire extinguishers and emergency exits; evacuation and crowd management; decompression, turbulence and in-flight medical response; first aid and CPR certification in partnership with a certified medical institution; basic DGR awareness across all categories.
- 3
Food and beverage service standards, tray and trolley service practice in our mock galley, special meal handling with dietary and religious considerations, passenger categories including unaccompanied minors, PWDs and VIPs, and cabin announcements with PA-system practice.
- 4
De-escalation techniques for disruptive passengers, cross-cultural communication, and stress management and crew wellbeing.
- 5
Uniform standards, posture, walking, makeup and hair to airline expectations, personal hygiene and presentation, mock interview panels with instructors and guest airline HR representatives, and Skyline is developing computer-vision feedback tools that will give students real-time guidance on posture, presentation and grooming during practice sessions.
- 6
Spoken English fluency drills themed around announcements, passenger interaction and interview scenarios, accent-neutrality coaching, written English for incident reports, CVs and cover letters, and AI-driven conversation practice tools are being developed to give students additional fluency practice alongside instructor-led sessions.
- 7
Swimming proficiency testing in partnership with a local facility, plus basic fitness and stamina conditioning.
- 8
CV and portfolio finalization, mock interviews styled after Biman, US-Bangla, NovoAir and Air Astra formats, direct introductions to airline HR contacts, and Skyline Career Day with domestic airline and Gulf recruitment agency contacts.
Outcome: Skyline Diploma in Cabin Crew & In-Flight Service, plus interview coaching, CV support, and direct placement introductions.
International Placement Program
For candidates pursuing careers with Emirates, Qatar Airways, Etihad, Air Arabia, Flydubai, Malaysia Airlines and AirAsia. Builds on the Basic Cabin Crew Diploma with international carrier standards, assessment-day simulation, and overseas employment literacy.
Skyline is integrating applied AI tools throughout its training methods. Look for AI-supported practice sessions woven into the modules below.
- 1
Service protocols, uniform and presentation standards, and onboard culture expected by Emirates, Qatar Airways, Etihad and regional carriers.
- 2
Advanced spoken fluency and accent-neutrality coaching specifically targeted at international recruitment panels.
- 3
Common greetings, service phrases and passenger interactions in Arabic for Gulf-based cabin environments.
- 4
Managing passengers across nationalities, cultures and expectations at an international service standard.
- 5
Understanding international employment contracts, visa documentation, relocation logistics and worker-rights basics for overseas placement.
- 6
Full simulation of Emirates and Qatar Airways open-day formats: group exercises, English presentations, panel interviews and final selection rounds.
Outcome: Skyline International Placement Certificate, with direct assessment-day preparation for Gulf and Southeast Asian carriers.
Business English & Communication Diploma
For professionals, graduates and job seekers who need confident, fluent English for international careers, job interviews, business meetings and customer-facing roles. Immersive, industry-relevant, and built to close the single most common barrier between Bangladeshi talent and the international career they deserve. Sessions are 3 hours, 25 students per session.
Skyline is integrating applied AI tools throughout its training methods. Look for AI-supported practice sessions woven into the modules below.
- 1
Pronunciation and accent clarity coaching, confidence building through structured daily practice, common errors made by Bengali speakers and how to correct them, real-time listening and response practice, and AI-driven conversation practice tools are being developed to give students additional fluency practice alongside instructor-led sessions.
- 2
Writing professional emails, reports and business documents; telephone and video-call etiquette; meeting participation and presentation skills; workplace vocabulary across aviation, hospitality, finance and technology.
- 3
Answering common interview questions confidently in English, body language and presentation alongside verbal fluency, salary negotiation and professional boundary-setting, and mock interviews with instructor feedback.
- 4
Handling enquiries, complaints and difficult conversations; cross-cultural communication; English for front-desk, airline, hotel and retail environments; telephone and email scripts with practice.
- 5
Structuring and delivering a confident presentation, managing nerves and projecting authority, using visual aids and slides effectively, and group discussion and debate practice.
- 6
Choose one industry focus for the final module: Aviation English, Hospitality English, Business & Finance English, or Technology English — with vocabulary, scenarios and materials tailored to that sector.
Outcome: Skyline Diploma in Business English & Communication.
Hospitality & Front Office Diploma
For candidates pursuing careers in premium hotels, resorts, airline lounges, corporate reception and international hospitality environments in Bangladesh and abroad. Prepares graduates to excel in premium environments where presentation, language and service precision matter. Sessions are 3 hours, 25 students per session.
Skyline is integrating applied AI tools throughout its training methods. Look for AI-supported practice sessions woven into the modules below.
- 1
Global hospitality industry structure, major international hotel brands in Bangladesh and the region, star-rating systems and international service standards, and career pathways from front desk to management.
- 2
Check-in and check-out procedures, reservation management, guest enquiries, complaints and special requests, front-desk telephone etiquette, hotel property management systems and booking platforms, and VIP guest protocols and concierge services.
- 3
The psychology of exceptional service, anticipating guest needs before they are expressed, handling difficult guests and conflict resolution, cross-cultural sensitivity, and luxury service standards and attention to detail.
- 4
Uniform and personal presentation for premium hospitality environments, posture, movement and body language in a professional setting, grooming aligned with international hotel and airline lounge standards, and Skyline is developing computer-vision feedback tools to help students refine posture, presentation and grooming in real time during practice sessions.
- 5
Formal dining and beverage service standards, menu knowledge and allergen awareness, banquet and event service procedures, and airport lounge and airline catering service protocols.
- 6
CV and cover letter preparation tailored to hospitality roles, mock interviews styled after leading Dhaka hotels and international chains, direct introductions to hospitality HR contacts where available, and guidance on Gulf and Southeast Asia opportunities.
Outcome: Skyline Diploma in Hospitality & Front Office Operations.
AI & Digital Skills Diploma
For recent graduates and working professionals entering the digital economy or enhancing their career prospects with practical technology skills. Employers across aviation, hospitality, finance, healthcare and retail are actively seeking professionals who can use AI tools, manage digital workflows, and communicate confidently in digital environments. Sessions are 3 hours, 25 students per session.
Skyline is integrating applied AI tools throughout its training methods. Look for AI-supported practice sessions woven into the modules below.
- 1
What artificial intelligence is and how it works in plain language, major AI tools in use today including ChatGPT, Midjourney, Gemini and industry-specific platforms, navigating the internet and cloud tools professionally, and data privacy and digital security basics.
- 2
Using AI writing and communication tools to produce professional documents, emails and reports; AI image and content generation for marketing and social media; automating repetitive tasks with AI workflow tools; introduction to prompt engineering for better outputs.
- 3
Social media strategy for businesses and personal brands; content creation for Facebook, Instagram, LinkedIn and TikTok; paid advertising basics including Facebook Ads and Google Ads; analytics and measuring campaign performance; building a professional online presence.
- 4
Introduction to Upwork and Fiverr, building a professional freelance profile and portfolio, client communication and project management basics, setting rates and managing international payments, and tax and legal basics for freelancers in Bangladesh.
- 5
Advanced Excel for data management and reporting, professional PowerPoint presentation design, Google Workspace (Docs, Sheets, Drive) for collaboration, and project management tools including Trello and Asana.
- 6
Each student completes a real-world digital project applying skills from across the program, presented to instructors and peers in a final assessment session.
Outcome: Skyline Diploma in AI & Digital Skills, with a real-world capstone project.
Learn more about the curriculum
Every program is designed to move you from zero to job-ready in months, not years.
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